FAQs & Troubleshooting

You can scan and save a document in PDF format to a preferred folder using ControlCenter4. Click the link below for the ControlCenter4 user interface you are using to see more details.

NOTE: Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.

Home Mode

If you set the file type to PDF or Secure PDF, you can configure File size.

Advanced Mode

STEP A: Configure the Scan to File feature

Click the Scan tab and right-click the File button. Then, select Button settings.

STEP B: Use the Scan to File feature from the ControlCenter

Load your document.
Click the Scan tab. If you want to change the scan settings, refer to "STEP A: Configure the Scan to File feature".
Click File. The image will be saved in the folder you have selected in the settings window for Scan to File.

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Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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